How Hotels are Keeping Guests Safe During COVID

January 28, 2021 | Story by Biba Adams | Photos by McKenzie Shell

Many Americans have hit the “pandemic wall.” The newly coined phrase describes the overwhelming mental health strain of many of those who are working from home, parenting, homeschooling, or even those who are isolated and alone.

The stress of the coronavirus pandemic has become an increasing weight on the shoulders of all Americans.

While the Centers for Disease Control and Prevention (CDC) urges us all to remain at home and limit travel to necessary trips only. One may argue that a short trip to recharge the body and mind may be necessary for some.

If that describes you, there are ways to travel and to stay in hotels safely during the coronavirus pandemic.

Wear a mask
Practicing social distancing by maintaining six feet of distance between yourself and any hotel guests and staff is the best way to cut down on the potential risk of transmission of COVID-19. Elevators and other close quarters are places where the virus could be transferred. Avoid being in tight spots with others, if this is not possible, keep your mask on with it firmly above the nose and below the mouth.

Many local ordinances require wearing a mask in public places and this includes hotels. Visit the official website of the state where you plan to visit for all relevant information. In Michigan, click here for local COVID protocols.

Inquire about hours between check-out and check-in
72 hours would be the optimal time between guests to cut down on potential contamination on high-touch surfaces in a hotel room. Many hotels are providing this information on their websites. If the time gap between guests isn’t readily available, calling the hotel is a smart choice. A customer service representative should be able to assist you.

Do your own disinfecting
Understanding that high-touch areas are also high-risk areas, many experts recommend doing your own pass at disinfecting these areas. These include phones, TV remotes, door handles, bathroom faucets, and other flat surfaces including bedside tables and headboards.

Limit time poolside
The CDC has said that there is no scientific evidence that COVID-19 can spread in highly chlorinated pool water. However, it would be smart to maintain safety protocols during pool time. Practice social distancing in pools, wear a mask when not in the water, and use sanitizer on your hands before entering the pool.

 

Couple and receptionist at counter in hotel wearing medical masks.

Couple and receptionist at counter in hotel wearing medical masks.

Avoid hotel restaurants
While dine-in restrictions differ in every state, experts agree that dining indoors without a mask increases the risk for virus transmission. Ordering takeout from a nearby restaurant that uses disposable dishes and flatware is a safe option. Additionally, guests may be able to ask for disposable items from hotel room service. Also, hotel room service should be practicing elevated safety protocols.

What are metro Detroit hotels doing to keep you safe?

The Michigan Restaurant and Lodging Association has provided resources on its website for its thousands of members to help them keep their customers safe during the pandemic.

At the Hilton, and DoubleTree by Hilton Detroit Downtown – Fort Shelby they are making the safety and security of their guests and team members their highest priority.

“DoubleTree by Hilton Detroit Downtown – Fort Shelby participates in the Hilton CleanStay program. Our elevated processes and Team Member training have been developed with RB, maker of Lysol, to deliver an industry-defining standard of cleanliness and disinfection that helps our guests enjoy an even cleaner and safer stay from check-in to check-out,” said Michael Glass, general manager, DoubleTree by Hilton Detroit Downtown – Fort Shelby.

Tourist wearing a face mask arrives at hotel.

Tourist wearing a face mask arrives at hotel.

New standards for Hilton CleanStay include a Hilton CleanStay Room Seal to indicate that a room has not been accessed since being thoroughly cleaned and disinfected, contactless check-in, and a Digital Key via the Hilton Honors app and flexible housekeeping options.

Phil Salud, General Manager of the Foundation Hotel in downtown Detroit said that it has implemented a health screening process and temperature checks at their entrance for all those entering the building and will gladly supply a medical-grade mask for anyone in need.

Salud said the hotel has a “social responsibility in this pandemic and has gone to great lengths to ensure our guests, associates and our corner of Detroit is doing its part to help control the spread and keep our eyes focused on a better tomorrow.”

 

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Mentioned Attractions And Venues





  1. 1
    Hilton Garden Inn - Detroit Downtown
    351 Gratiot Ave., Detroit, MI 48226
    313-967-0900
  2. 2
    DoubleTree Suites by Hilton - Detroit Downtown
    525 W. Lafayette Blvd., Detroit, MI 48226
    313-963-5600
  3. 3
    Detroit Foundation Hotel
    250 W. Larned St., Detroit, MI 48226
    313-800-5500