The Townsend Hotel Receives Travelers’ Choice Award

Modified: July 08, 2022 | Story by Steven Kalczynski | Photos by The Townsend Hotel

 The Townsend Hotel Receives Travelers’ Choice Award 

 2021 Tripadvisor Award 


BIRMINGHAM, Mich. (May 14, 2021) – Tripadvisor has awarded The Townsend Hotel the 2021 Travelers’ Choice Award (formerly Certificate of Excellence). This annual award celebrates hotels that consistently deliver fantastic experiences to travelers around the globe. In obtaining this award, The Townsend earned positive traveler reviews and ratings over the past year placing it in the “Top 10% worldwide of all hotels.” 

Now in its 11th year, this achievement celebrates businesses that are consistently excellent, having earned great traveler reviews on Tripadvisor over the past year. Traveler’s Choice Award recipients include restaurants, accommodations, and attractions located all over the world that have continually delivered a quality customer experience. To qualify, a business must maintain an overall Tripadvisor bubble rating of at least four out of five and have a minimum number of reviews. 

“This was a particularly challenging year with the Covid pandemic and we were fortunate to remain open. Despite all the uncertainty, our Associates stood out once again by meeting and exceeding the expectations of our guests. This award acknowledges the great passion our entire staff demonstrates each day and every day.” said Steven Kalczynski, Managing Director at The Townsend Hotel. 


The Townsend Tripadvisor Web Page 




About Tripadvisor: 

Tripadvisor, the world’s largest travel platform, helps hundreds of millions of travelers each month make every trip their best trip. Travelers across the globe use the Tripadvisor site and app to browse more than 878 million reviews and opinions of 8.8 million accommodations, restaurants, experiences, airlines and cruises. Whether planning or on a trip, travelers turn to Tripadvisor to compare low prices on hotels, flights and cruises, book popular tours and attractions, as well as reserve tables at great restaurants. Tripadvisor, the ultimate travel companion, is available in 49 markets and 28 languages. 


About The Townsend Hotel: 

The Townsend Hotel is celebrating its thirty-fourth anniversary in 2021, and is a 34 year in-a-row AAA Four-Diamond luxury property, located in downtown Birmingham, Mich. The Townsend is a Forbes Travel Guide “Four Star” property and the Rugby Grille Restaurant is a Forbes Travel Guide “Recommended” restaurant. The Townsend is known for its exceptional service and amenities, including the Rugby Grille, banquet and catering services. For more information, visit: or contact directly at: The Townsend Hotel at (248) 642-7900, 100 Townsend Street, Birmingham, MI 48009-6068 





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Visit Detroit is a private, not-for-profit organization whose mission is to market and sell the metropolitan Detroit area on a worldwide basis as a destination for leisure and business travel including conventions, trade shows, corporate meetings, tours and incentive travel to maximize additional visitors, visitor expenditures, state and local tax revenues and job opportunities.

More than 700 businesses are represented in Visit Detroit’s membership. Visit Detroit was founded in 1896 as the world’s first convention and visitors bureau.


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Mentioned Attractions And Venues

  1. 1
    The Townsend Hotel
    100 Townsend St., Birmingham, MI 48009