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Privacy Policy

The Detroit Metro Convention & Visitors Bureau (Visit Detroit) welcomes you to visitdetroit.com. We ask that you read the following terms of use, which constitutes a license that covers your use of this website and any transactions that you engage in through this website (“AGREEMENT”).

Legal Statement

The Detroit Metro Convention & Visitors Bureau (Visit Detroit) welcomes you to visitdetroit.com. We ask that you read the following terms of use, which constitutes a license that covers your use of this website and any transactions that you engage in through this website (“AGREEMENT”). By accessing, viewing, or using this website, you acknowledge that you have read, understand, and agree with these terms. If you do not wish to be bound by these terms, please do not use this website.

Visit Detroit Headquarters

Detroit Metro Convention & Visitors Bureau
211 W. Fort St., Ste. 1000
Detroit, MI 48226

USE OF SITE

This website is provided solely for the use of current and future customers of the Detroit Metro Convention & Visitors Bureau to provide you with information about our company, to permit you to place orders for our products and services, and to enable you to contact us with any questions or comments that you may have. Any other use of this site is prohibited. By way of example, you should not use any features of this site that permit communications or postings to post, transmit, display, or otherwise communicate:

  1. any defamatory, threatening, obscene, harassing, or otherwise unlawful information;
  2. any advertisement, solicitation, spam, chain letter, or other similar type of information;
  3. any encouragement of illegal activity;
  4. unauthorized use or disclosure of private, personally identifiable information of others; or
  5. any materials subject to trademark, copyright, or other laws protecting any materials or data of others in the absence of a valid license or other right to do so.

SITE CONTENTS AND OWNERSHIP

The information contained on this site, including all images, designs, photographs, writings, graphs, data, and other materials (“Materials”) are the property of the Detroit Metro Convention & Visitors Bureau and are protected by copyrights, trademarks, trade secrets, or other proprietary rights. Permission is granted to display, copy, distribute, download, and print portions of this site solely for the purposes of using this site for the authorized uses described above. You must retain all copyright and other proprietary notices on all copies of the Contents. You shall comply with all copyright laws worldwide in your use of this website and prevent unauthorized copying of the Contents. Except as provided in this Notice, the Detroit Metro Convention & Visitors Bureau does not grant you any express or implied right in or under any patents, trademarks, copyrights, or trade secret information.

DISCLAIMER OF WARRANTY

You expressly agree that use of this website is at your sole risk. Neither the Detroit Metro Convention & Visitors Bureau its affiliates, nor any of their officers, directors, employees, agents, third-party content providers, or licensors (collectively, “Providers”), or the like, warrant that this site will be uninterrupted or error-free; nor do they make any warranty as to the results that may be obtained from the use of this site, or as to the accuracy, completeness, reliability, security, or currency of the Materials. The Materials may contain errors, omissions, inaccuracies, or outdated information. Further, the Detroit Metro Convention & Visitors Bureau does not warrant reliability of any statement or other information displayed or distributed through the site. The Detroit Metro Convention & Visitors Bureau reserves the right, in its sole discretion, to correct any errors or omissions in any portion of the site. The Detroit Metro Convention & Visitors Bureau may make any other changes to this site, the Materials and the products, programs, services, or prices (if any) described in this site at any time without notice. This site and the information, content, and materials on this site are provided on an “as is,” “where is,” and “where available” basis. The Detroit Metro Convention & Visitors Bureau makes no representations or warranties of any kind, express or implied, as to the operation of the site, the content, information, or the materials on this site. To the fullest extent permissible under applicable law, the Detroit Metro Convention & Visitors Bureau expressly disclaims all warranties, express or implied, of any kind, with respect to any of the materials, content, or information on this site or any goods or other products or services offered, sold, or displayed on this site or your use of this site generally, including warranties of merchantability, accuracy of information, quality, title, fitness for a particular purpose, and non-infringement. Some jurisdictions limit or do not allow the disclaimer of implied or other warranties so the above disclaimer may not apply to the extent such jurisdiction’s law applies to this agreement.

LIMITATION OF LIABILITIES

You agree that the Detroit Metro Convention & Visitors Bureau and its providers shall not be liable for any damage, loss, or expense of any kind arising out of or resulting from your possession or use of the materials, content, or information on this site regardless of whether such liability is based in tort, contract, or otherwise. In no event, including, without limitation, a negligent act, shall the Detroit Metro Convention & Visitors Bureau or any of its providers be liable to you for any direct, indirect, special, incidental, consequential, or punitive damages (including, without limitation, loss of profits, loss or corruption of data, loss of goodwill, work stoppage, computer failure or malfunction, or interruption of business), arising out of or in any way related to the materials, content, or information on this site or any other products, services, or information offered, sold, or displayed on this site, your use of, or inability to use, this site generally, or otherwise in connection with this agreement, regardless of whether the Detroit Metro Convention & Visitors Bureau or any of its providers have been advised of the possibility of such damages. Because some states do not allow the limitation of liability for consequential or incidental damages, the above limitation may not apply to you.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless the Detroit Metro Convention & Visitors Bureau, its affiliates, agents, employees, and licensors from and against any and all claims and expenses, including reasonable attorney fees, arising out of or related in any way to your use of the site, violation of this Agreement, violation of any law or regulation, or violation of any proprietary or privacy right.

PRIVACY POLICY

The Detroit Metro Convention & Visitors Bureau Privacy Policy governs the use of information that the Visit Detroit obtains from you through your use of this website.

LIMITATIONS ON CLAIM

Any cause of action you may have with respect to your use of this site must be commenced within one (1) year after the claim or cause of action arises.

TERM AND TERMINATION

Without limiting its other remedies, the Detroit Metro Convention & Visitors Bureau may immediately discontinue, suspend, terminate, or block your and any user’s access to this site at any time in our sole discretion.

HYPERLINK DISCLAIMERS

As a convenience to you, we may provide on this site links to websites operated by other entities (collectively the “Linked Sites”). If you use any Linked Sites, you will leave this site. If you decide to visit any Linked Site, you do so at your own risk and it is your responsibility to take all protective measures to guard against viruses or other destructive elements. Linked Sites, regardless of the linking form (e.g., hotlinks, hypertext links) are not maintained, controlled, or otherwise governed by the Detroit Metro Convention & Visitors Bureau. The content, accuracy, opinions expressed and other links provided by Linked Sites are not investigated, verified, monitored, or endorsed by the Detroit Metro Convention & Visitors Bureau. The Detroit Metro Convention & Visitors Bureau does not endorse, make any representations regarding or warrant any information, goods, and/or services appearing and/or offered on any Linked Site, other than linked information authored by the Detroit Metro Convention & Visitors Bureau. Links do not imply that the Detroit Metro Convention & Visitors Bureau or this site sponsors, endorses, is affiliated or associated with, or is legally authorized to use any trademark, trade name, logo, or copyright symbol displayed in or accessible through the links, or that any Linked Site is authorized to use any trademark, trade name, logo or copyright symbol of the Detroit Metro Convention & Visitors Bureau or any of its affiliates or subsidiaries. Except for links to information authored by the Detroit Metro Convention & Visitors Bureau, the Detroit Metro Convention & Visitors Bureau is neither responsible for nor will it be liable under any theory based upon (i) any Linked Site; (ii) any information and/or content found on any Linked Site; or (iii) any site(s) linked to or from any Linked Site. If you decide to visit any Linked Sites and/or transact any business thereon, you do so at your own risk. The Detroit Metro Convention & Visitors Bureau reserves the right to discontinue any Linked Site at any time without prior notice. Please contact the Web masters of any Linked Sites concerning any information, goods, and/or services appearing thereon.

CONTROLLING LAW, JURISDICTION AND INTERNATIONAL USERS

This Agreement is governed by and shall be construed in accordance with the laws of the State of Michigan, U.S.A., without reference to its conflicts of laws provisions. The Detroit Metro Convention & Visitors Bureau makes no representation that the materials are appropriate or available for use outside the United States. If you access this site from outside the United States, you will be responsible for compliance with all local laws. You agree to comply with all laws and regulations applicable to your use of this site. You agree to submit to the personal and exclusive jurisdiction of the state or federal courts located within Oakland County, Michigan for any disputes with the Detroit Metro Convention & Visitors Bureau arising out of your use of this site.

ENTIRE AGREEMENT

This Agreement constitutes the entire agreement between the Detroit Metro Convention & Visitors Bureau and you with respect to this website, and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and the Detroit Metro Convention & Visitors Bureau with respect to this website. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. If for any reason a court of competent jurisdiction finds any provision of this Agreement or portion thereof to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to affect the intent of this Agreement, and the remainder of this Agreement shall continue in full force and effect. No waiver by either party of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default.

MODIFICATIONS TO AGREEMENT

We may revise this Agreement at any time and you agree to be bound by the revised Agreement. Any such modifications will become effective upon the date they are first posted to this site. It is your responsibility to return to this Agreement from time to time to review the most current terms and conditions. The Detroit Metro Convention & Visitors Bureau does not and will not assume any obligation to notify you of changes to this Agreement.

ELECTRONIC COMMUNICATIONS AND ELECTRONIC SIGNATURES

You agree to be bound by any affirmation, assent, or agreement you transmit through this website, including but not limited to any consent you give to receive communications from the Detroit Metro Convention & Visitors Bureau solely through electronic transmission. You agree that when in the future you click on an “I agree,” “I consent,” or other similarly worded “button” or entry field with your mouse, keystroke, or other computer device, your agreement or consent will be legally binding and enforceable and the legal equivalent of your handwritten signature.

Privacy Policy

This is a website of the Detroit Metro Convention & Visitors Bureau (Visit Detroit) for consumer visitors and business members.

Visit Detroit Headquarters

Detroit Metro Convention & Visitors Bureau
211 W. Fort St. Ste. 1000
Detroit, MI 48226

All personally identifiable information collected by registration is used to implement your preferences only. Visit Detroit does not sell consumer mailing or emailing lists.

Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
  • We will make readily available to customers information about our policies and practices relating to the management of personal information.

You have rights in relation to our use of your personal information. We have set out the rights available to people within the European Economic Area below. If you want to contact us about any of your rights, please be specific in your request and send it by email contact us or by post to 211 W. Fort Street, Suite 1000 Detroit, MI 48226. We will do our best to respond to any request within one month of receiving it, but if your request is complex it may take longer. We aren’t always obliged to say yes to every request: if our answer to your request is no, we’ll explain to you why that is. If you don’t like our answer, you can get in touch with your local supervisory authority.

Right to request access – you can ask us what information we hold about you and check that we are complying with the laws that apply to the way we use your information. We won’t charge you a fee for this, unless you ask for excessive information or you repeatedly contact us or you don’t have a proper reason to contact us. If you make repeat requests or we don’t believe you have a proper reason for asking us, we might refuse your request. We might ask you for more information about yourself so that we can make sure you are who you say you are before providing you with any information.

Right to request correction – if you think that we have incorrect or incomplete information about you, you can request that we correct or update it. If we think the information is actually correct, we will tell you why. While we are assessing whether or not the information is incorrect or incomplete we will restrict the information. If we have provided incorrect or incomplete information about you to someone else, we will request that they also update your information following your request.

Right to request deletion (“right to be forgotten”) – in the following situations you have the right to ask us to delete your information:

  • if we no longer need your information for the purpose that we collected it
  • if we asked you for consent to use your information, but you want to withdraw that consent
  • if you object to our use of your personal information and there is no legitimate business interest for us to keep using it
  • where we’re using your information against the law
  • where there is a legal obligation that means your information has to be erased

We aren’t always obliged to delete your information when you request it, but if we don’t think we need to delete your information we will tell you why. If we are obliged to delete your information and we have provided that information to someone else, we will, where possible, ask them to delete the information.

Right to object to or restrict processing – you have the right to object to us processing your information in certain circumstances where we are processing your personal data for reasons of our legitimate interests and that processing is now causing you harm or you believe it is unlawful. When we receive any objection to processing your information on these grounds, we will generally restrict access to the information you’ve contacted us about while we assess whether our legitimate interests are lawful and override your objection is appropriate. If we can demonstrate that our lawful reasons override your objection or that we need to keep your information for legal claims, we are allowed to continue to process your personal information. Otherwise we will either restrict processing of your information or stop processing it altogether.

Right to transfer of your information – where you have provided information to us with your consent, you have the right to request that we provide your information to you, or to someone else identified by you, in a commonly used electronic form. We will not charge you for the transfer of your information unless your request is excessive. Also, we have to protect other people’s personal information which means that we may have to remove some information before transferring your information. As we continue to develop our business, we might sell or otherwise transfer certain of our business assets. In such transactions, user information, like yours, is maybe one of the assets transferred. By providing your information to us you agree that your data may be transferred to such parties in these circumstances.

Right to withdraw consent – if we have asked you for your consent to process particular items of your personal information, you are entitled to withdraw that consent at any time. If you wish to do so please contact us or by post to 211 W. Fort Street, Suite 1000, Detroit, MI 48226 explaining which information you are referring to. We will stop processing this particular personal information as soon as possible after receiving your withdrawal. You will not be penalized in any way for withdrawing consent to any processing of your personal information. Alternatively, if you’d like to unsubscribe from one of our emails, you can simply go to the “UNSUBSCRIBE” link in the footer of any email to remove yourself from our list.

As stated above, none of these rights are absolute and we may have lawful reasons to continue processing, whether or not linked to our core public interest activity as a publisher of journalism and travel writing.

QUESTIONS?

If you are a consumer and would like more information, please contact us.
If you are a business and have questions about how to become a member partner of the Visit Detroit, here is some helpful information.

COOKIES

Our platforms use cookies to distinguish you from other users of our platforms. A cookie is a small file of letters and numbers that we store on your browser or your hardware (your computer or mobile device). Cookies contain information that is transferred to your computer or mobile device.

Cookies help us to provide you with a good experience when you use our platforms and also allow us to improve our platforms. By continuing to use and browse our platforms, you are agreeing to our use of cookies.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our platforms. They include, for example, cookies that enable you to log into secure areas of our platforms.
  • Analytical/performance cookies. They allow us to recognize and count the number of visitors and to see how visitors move around our platforms when they are using them. This helps us to improve the way our sites and/or the App works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognize you when you return to our platforms. This enables us to personalize our content for you and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visits to our platforms, the pages you have visited and the links you have followed. We will use this information to make our platforms and any advertising displayed on them more relevant to your interests. We may also share this information with third parties for this purpose.
  • Remarketing cookies. You may notice that sometimes after visiting a site you see increased numbers of adverts from the site you visited. This is because advertisers, including ourselves pay for these adverts. The technology to do this is made possible by cookies and as such we may place a so called “remarketing cookie” during your visit. We use these adverts to offer special offers etc to encourage you to come back to our site. We cannot proactively reach out to you as the process is entirely anonymized.

Google Analytics

Google Analytics are used widely by websites and mobile applications to collect information about how visitors use a site and/or the App. We may use Google Analytics cookies to collect information about how users use our platforms and to improve our platforms.

Google Analytics collect information in an anonymous form and will not allow us to identify you or collect any personal information about you.

Google Analytics do not track your internet activity after leaving our platforms.

Social media cookies

Our platforms may contain buttons and content from social media sites such as Facebook, Twitter and YouTube to enable you to share content from our platforms with your social media networks. If you use these features, these social media sites may use their own cookies. Information on how these are used can be found on their respective websites.

Third parties’ cookies

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You may block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies you may not be able to access all or parts of our platforms.

It may be that your concerns around cookies relate to so called “spyware”. Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive.

CLICKSTREAM DATA

We collect clickstream data and HTTP protocol elements through access logs. This information is not personally identifiable and is used for website and system administration, including research and development, user analysis and business decision-making.

CHANGES IN OUR PRIVACY POLICY

We reserve the right to change this Privacy Policy without providing you with advance notice of our intent to make the changes.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

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  • Plan Your Visit
    • Getting Around
    • Weather & Average Temperatures
    • Newsletter Sign-Up
    • International Visitors
    • Contact Us
  • Things to Do
    • Detroit Auto Culture
    • Arts & Culture
    • Live Music
    • Cruises & Tours
    • Family Fun
    • Outdoors
    • LGBTQ
    • Shopping
    • Entertainment and Nightlife
    • Sports
    • Spas & Wellness
    • Itineraries
  • Explore
  • Events
    • Annual Events
    • Submit Your Event
  • Destinations
    • Downtown Detroit
    • Macomb
    • Oakland
    • Wayne
    • Windsor, Canada
  • Food & Drink
    • Breweries, Wineries & Distilleries
    • Eats in the D
  • Where to Stay
  • Detroit Experiences
    • Digital Passes
  • Meetings & Conventions
  • Partnership
  • Who We Are
  • Explore our Press + Media Resources
  • Detroit Swag Shop
  • Group Travel

211 W. Fort Street
Suite 1000
Detroit, MI 48226

800-DETROIT (338-7648)

  • Contact Us
  • Privacy Policy
Copyright © 2025 Detroit Metro Convention & Visitors Bureau. All rights reserved.
Cookies & Privacy

We ask that you read the following terms of use, which constitutes a license that covers your use of this website and any transactions that you engage in through this website (“AGREEMENT”). Legal/Privacy Policy

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