Visit Detroit Services Team

Say Hello to Full Service

Welcome Program

From the get-go, our services team can provide a variety of programs, materials and assets to meeting planners that will help make attendees feel welcome, informed and at ease.

Welcome Speaker: Have the president and CEO of Visit Detroit or a local civic or government official formally greet your attendees and kick off your conference or event in style.
Welcome Letter: Generate attendee enthusiasm and excitement by addressing them personally with official letters of salutation from the Visit Detroit president and Detroit local officials.
Airport Welcome Program: Create awareness and visibility for your event as soon as attendees arrive, with welcome banners and posters in strategic areas throughout the airport. We can also designate welcome tables throughout the terminals.
Welcome Signage and Banner Program: Create custom street pole banners for placement throughout downtown; design welcome signs in the lobby of each host hotel. Even have our hospitality staff wear custom welcome buttons.
Downtown Visitors Maps: Provide your attendees with a detailed map that includes information about downtown Detroit’s restaurants, nightlife, attractions and shopping.
Volunteer Program: Gain access to our volunteer database, which consists of over 5,000 highly skilled and trained personnel who can provide assistance.
Convention Résumé: Allow us to email your convention profile to all local member merchants to generate awareness.
Show It and Save Program: We have collected a list of downtown Detroit restaurants that will allow your attendees to use their convention/meeting badge to get discounts.

Services may vary depending on the size of the convention or meeting.

Building Attendance

When a meeting planner books a meeting or convention through the Visit Detroit, he or she can take advantage of the following tools to boost attendance.

Attendance Builder: Depending on the conference size, the Visit Detroit can send a staff expert to you a year prior to help generate excitement for Detroit as a destination for your meeting and to promote registration and attendance.
Promotional DVD: Includes a professional video that can help you promote Detroit as a destination.
E-Marketing Blasts: Visit Detroit can provide you with a series of customizable e-blasts highlighting the top reasons to visit Detroit and build excitement with your attendees about the conference and its destination.
Microsite: Visit Detroit can develop custom convention microsites that will promote your meeting or convention. On the sites, attendees can also get information about planning their visit to metro Detroit.
Public Relations: Meeting planners can lean on the Visit Detroit’s communications department, lettings its experts serve as your personal local public relations consultants.
Children and Special Guest Itineraries: If your attendees bring their families to your convention or meeting, our services team can direct them to the best local entertainment, attractions, shopping and dining. Thanks to their extensive knowledge of metro Detroit, our services staff is the go-to source for itineraries that are fun and targeted to your group’s specific itineraries.

Interactive Services

Attendance Building: We can assist with communicating the “Detroit Experience” to meeting attendees. Our goal is to assure participants that a trip to Detroit will be unique, entertaining and safe.
Communications Support: We will work closely with the planner’s marketing and social media teams to communicate efficiently with attendees during their convention. We can complement an existing team’s resources or operate independently based on the planner’s needs.
Attendee Satisfaction: We will capture key attendee moments, testimonials and stories experienced during the meeting. We will also assist the planner with evaluating overall communication efforts during your organization’s stay in Detroit.

Housing

Visit Detroit has an experienced housing staff that is ready and able to provide your guests fast and accurate hotel information and room-booking services. All are proficient in our internet-based reservation system.

Service Leads

Tap into our Business Services Referrals, and the Visit Detroit can connect you with a directory of local businesses, entertainment venues and extracurricular activities to help round out your program.

Site Inspection Assistance

Visit Detroit has an award-winning team ready and waiting to develop a site itinerary for your pre-convention inspection. See the facilities, hotels, venues and attractions.

Featured Image

Huntington Place

Credit: Vito Palmisano

VIP Meeting Planner Package

For meeting planners contracted with Huntington Place, the Visit Detroit offers amenities to help with successful execution from install to teardown. Amenities include utility cart, exhibitor reception, Detroit People Mover passes, one-week car rental up to SUV size for the event team, and lunch provided for the event team (one day).

Corporate Social Responsibility Program

Visit Detroit is well-versed about Detroit-area nonprofit organizations in need. We can help meeting planners interested in weaving a corporate social responsibility component into their event calendar explore outreach opportunities.

Sustainability

The City of Detroit has created an Office of Sustainability. Big steps are being made by local organizations, businesses and convention centers to make Detroit a greener place. Join Detroit’s green movement, or make your meeting more sustainable with some of our resources.

Services may vary depending on the size of the convention or meeting.